Software documentation comes in different formats.
The Díataxis framework (Procida, 2017) maps them into four main quadrants using a systematic approach. It focuses on four main needs of the user: to learn, to understand, to get the work done, and to gather specific informations.
In this thesis the term documentation is less structured: it tries to encompass different forms of care. Instead of prescribing the recipe for a perfect solution, it attempts to describe a surface, and ways to navigate it.
Expanding the four quadrants, mixing them we can include transversal practices like that proposed for _360 degrees of proximity_.
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not a rigid framework
but a surface: a set of practices
something to be negotiated and expanded
example: a practice that gets instantiated in the form of workshop (_360 degrees of proximity_)
