Welcome !

We ’ ve drafted these Terms of Service ( which we call the " Terms " ) so you ’ ll know the rules that govern our relationship with you . Although we have tried our best to strip the legalese from the Terms , there are places where these Terms may still read like a traditional contract . There ’ s a good reason for that : these Terms do indeed form a legally binding contract between you and Snap Group Limited . So please read them carefully .

In order to use Snapchat , Bitmoji or any of our other products or services that link to these Terms ( we refer to these collectively as the " Services " ) , you must have accepted our Terms and Privacy Policy , which are presented to you ( i ) when you first open the app and ( ii ) when we make any material changes to the Terms or the Privacy Policy . Of course , if you don ’ t accept them , then don ’ t use the Services .

These Terms apply to you if you live outside the United States or if you are using the Services on behalf of a business located outside the United States . If you live in the United States or are using the Services on behalf of a business located there , the Snap Inc . Terms of Service apply .

Arbitration notice : if you ’ re using the services on behalf of a business , then your business will be bound by the arbitration clause that appears later in these terms .

1. Who can use the Services

No-one under 13 is allowed to create an account or use the Services . We may offer additional Services with additional terms that may require you to be even older to use them . So please read all terms carefully .

By using the Services , you state that :

- you can form a binding contract with Snap Group Limited ;

- you are not a person who is barred from receiving the Services under the laws of the United States , the United Kingdom or any other applicable jurisdiction – including , for example , that you do not appear on the US Treasury Department ’ s list of Specially Designated Nationals or face any other similar prohibition ;

- you are not a convicted sex offender ;

- you will comply with these Terms and all applicable local , state , national and international laws , rules and regulations .

If you are using the Services on behalf of a business or some other entity , you state that you are authorised to grant all licences set out in these Terms and to agree to these Terms on behalf of the business or entity .

2 . Rights we grant you

Snap Group Limited grants you a personal , worldwide , royalty-free , non-assignable , non-exclusive , revocable and non-sublicensable licence to access and use the Services . This licence is for the sole purpose of letting you use and enjoy the Services ’ benefits in a way that these Terms and our usage policies , such as our Community Guidelines , allow .

The Services include Bitmoji , which allows you to assemble an avatar using visual elements we provide ( a " Bitmoji Avatar " ) . All Bitmoji Avatars are owned exclusively by Snap Group Limited ( or its affiliates ) , and we reserve the right to use any Bitmoji Avatars for any purpose , including to promote our products and services .

Any software that we provide you may automatically download and install upgrades , updates or other new features . You may be able to adjust these automatic downloads through your device ’ s settings .

You may not copy , modify , distribute , sell or lease any part of our Services . Nor may you reverse engineer or attempt to extract the source code of that software , unless laws prohibit these restrictions or you have our written permission to do so .

3 . Rights you grant us

Many of our Services let you create , upload , post , send , receive and store content . When you do that , you retain whatever ownership rights in that content you had to begin with . But you grant us a licence to use that content . How broad that licence is depends on which Services you use and the settings you have selected .

We call Story submissions that are set to be viewable by everyone as well as content you submit to crowd-sourced Services , including Our Story , " Public Content " . For all content you submit to the Services other than Public Content , you grant Snap Group Limited , Snap Inc. and our affiliates a worldwide , royalty-free , sublicensable and transferable licence to host , store , use , display , reproduce , modify , adapt , edit , publish and distribute that content for as long as you use the Services . This licence is for the limited purpose of operating , developing , providing , promoting and improving the Services and researching and developing new ones .

Because Public Content is public by nature and records matters of public interest , the licence you grant us for this content is broader . For Public Content , you grant Snap Group Limited , Snap Inc. , our affiliates and our business partners all of the same rights you grant for non-Public Content in the previous paragraph , as well as a licence to create derivative works from , promote , exhibit , broadcast , syndicate , publicly perform and publicly display Public Content in any form and in any and all media or distribution methods ( now known or later developed ) . To the extent it ’ s necessary , when you appear in , create , upload , post or send Public Content , you also grant Snap Group Limited , Snap Inc. , our affiliates and our business partners the unrestricted , worldwide right and licence to use your name , likeness and voice . This means , among other things , that you will not be entitled to any compensation from Snap Group Limited , Snap Inc. , our affiliates or our business partners if your name , likeness or voice is conveyed through the Services , either on the Snapchat application or on one of our business partners ’ platforms .

For more information about how to tailor who can watch your content , please take a look at our Privacy Policy and Support Site .

We reserve the right to delete any content ( i ) which we think violates these Terms or our Community Guidelines , or ( ii ) if necessary to comply with our legal obligations . However , you alone remain responsible for the content you create , upload , post , send or store through the Services .

The Services may contain advertisements . In consideration for Snap Group Limited letting you access and use the Services , you agree that we , Snap Inc. , our affiliates and our third-party partners may place advertising on the Services , including personalised advertising based upon the information you provide us or we collect or obtain about you . Because the Services contain content that you and other users provide us , advertising may sometimes appear near , between , over or in your content .

With respect to your use of Bitmoji , you grant Snap Group Limited , Snap Inc. and our affiliates and business partners a worldwide , perpetual , royalty-free , sublicensable and transferable licence to host , store , use , display , reproduce , modify , adapt , edit , publish , distribute , promote , exhibit , broadcast , syndicate , publicly perform and distribute ( a ) any actual or simulated likeness , image , voice , name , poses or other personal characteristics ( collectively , your " Likeness " ) embodied in a Bitmoji Avatar or the Bitmoji Services , and ( b ) any materials you create using the Bitmoji Services , as well as the right to create and use derivative works from those materials , in any and all media or distribution methods ( now known or later developed ) . This licence is for the limited purpose of operating , developing , providing , promoting and improving the Services and researching and developing new ones . This means , among other things , that you will not be entitled to any compensation from Snap Group Limited , Snap Inc. , our affiliates or our business partners if your name , likeness or voice is conveyed through or in connection with Bitmoji , either on the Bitmoji application or on one of our business partners ’ platforms .

Should you develop or be deemed to have any rights in a Bitmoji Avatar , you irrevocably and unconditionally assign ( and in the case of copyright , by way of a present assignment of future copyright ) to Snap Group Limited absolutely , with full title guarantee and free from any encumbrances , all of your right , title and interest in and to such Bitmoji Avatar .

To the extent permissible by law , you irrevocably waive – or agree not to assert against Snap Group Limited or its affiliates to the extent a waiver is not permitted – any moral rights or equivalent rights you may have in the Bitmoji Avatar throughout the world .

Though we ’ re not required to do so , we may access , review , screen and delete any Bitmoji Avatar at any time and for any reason . However , you alone remain responsible for your use of the Bitmoji Avatar that you create through our Services .

We always love to hear from our users . But if you provide feedback or suggestions , just know that we can use them without compensating you , and without any restriction or obligation to you .

4 . The content of others

Much of the content on our Services is produced by users , publishers and other third parties . Whether that content is posted publicly or sent privately , the content is the sole responsibility of the person or organisation that submitted it . Although Snap Group Limited reserves the right to review all content that appears on the Services and to remove any content that violates these Terms , our Community Guidelines or the law , we do not necessarily review all of it .

Through these Terms and our Community Guidelines , we make clear that we don ’ t want the Services to be put to bad uses . But because we don ’ t review all content , we can not guarantee that content on the Services , or that our users ’ use of our Services , will always conform to our Terms or Guidelines .

5 . Privacy

Your privacy matters to us . You can learn how your information is handled when you use our Services by reading the Privacy Policy .

6 . Respecting others ’ rights

Snap Group Limited respects the rights of others . And so should you . You therefore may not use the Services or enable anyone else to use the Services , in a manner that :

- violates or infringes someone else ’ s rights of publicity , privacy , copyright , trademark or other intellectual-property right ;

- bullies , harasses or intimidates ;

- defames ;

- spams or solicits our users .

You must also respect Snap Inc. ’ s rights and adhere to the Brand Guidelines , Bitmoji Brand Guidelines and any other brand guidelines published by Snap Inc. You may not do any of the following ( or enable anyone else to do so ) .

- use branding , logos , icons , user interface , designs , photographs , videos or any other materials used in our Services , except as explicitly allowed by the Brand Guidelines , Bitmoji Brand Guidelines or other brand guidelines published by Snap Inc .

- violate or infringe Snap Inc. ’ s copyrights , trademarks or other intellectual property rights .

- copy , archive , download , upload , distribute , syndicate , broadcast , perform , display , make available or otherwise use any portion of the Services or the content on the Services except as set forth in these Terms ;

- use the Services , any tools provided by the Services or any content on the Services for any commercial purposes without our consent .

In short : you may not use the Services or the content on the Services in ways that are not authorised by these Terms . Nor may you help anyone else in doing so .

7 . Respecting copyright

Snap Group Limited honours copyright laws , including the Digital Millennium Copyright Act . We therefore take reasonable steps to expeditiously remove from our Services any infringing material that we become aware of . And if Snap Group Limited becomes aware that one of its users has repeatedly infringed copyrights , we will take reasonable steps within our power to terminate the user ’ s account .

We make it easy for you to report suspected copyright infringement . If you believe that anything on the Services infringes a copyright that you own or control , please report it using the form accessible through this tool . Or you may file a notice with our designated agent :

Snap Inc. Attn : Copyright Agent 2772 Donald Douglas Loop North Santa Monica , CA 90405 , USA email : copyright @ snap.com

Don ’ t use this email address for anything other than reporting copyright infringement , as such emails will be ignored . To report other forms of infringement , please use the tool accessible here .

If you file a notice with our Copyright Agent , it must :

- contain the physical or electronic signature of a person authorised to act on behalf of the copyright owner ;

- identify the copyrighted work claimed to have been infringed ;

- identify the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed , or access to which is to be disabled , and information reasonably sufficient to let us locate the material ;

- provide your contact information , including your address , telephone number and an email address ;

- provide a personal statement that you have a good-faith belief that the use of the material in the manner complained of is not authorised by the copyright owner , its agent or the law ;

- provide a statement that the information in the notification is accurate and , under penalty of perjury , that you are authorised to act on behalf of the copyright owner .

8 . Safety

We try hard to keep our Services a safe place for all users , but we can ’ t guarantee it . That ’ s where you come in . By using the Services , you agree that :

- You will not use the Services for any purpose that is illegal or prohibited in these Terms .

- You will not use any robot , spider , crawler , scraper or other automated means or interface to access the Services or extract other users ’ information .

- You will not use or develop any third-party applications that interact with the Services or other users ’ content or information without our written consent .

- You will not use the Services in a way that could interfere with , disrupt , affect negatively or inhibit other users from fully enjoying the Services or that could damage , disable , overburden or impair the functioning of the Services .

- You will not use or attempt to use another user ’ s account , username or password without their permission .

- You will not solicit login credentials from another user .

- You will not post content that contains pornography , graphic violence , threats , hate speech or incitements to violence .

- You will not upload viruses or other malicious code or otherwise compromise the security of the Services .

- You will not attempt to circumvent any content-filtering techniques we employ , or attempt to access areas or features of the Services that you are not authorised to access .

- You will not probe , scan or test the vulnerability of our Services or any system or network .

- You will not encourage or promote any activity that violates these Terms .

We also care about your safety while using our Services . So do not use our Services in a way that would distract you from obeying traffic or safety laws . For example , never Snap and drive . And never put yourself or others in harm ’ s way just to capture a Snap .

9 . Your account

You are responsible for any activity that occurs in your Snapchat account , so it ’ s important that you keep your account secure . One way to do that is to select a strong password that you don ’ t use for any other account .

By using the Services , you agree that , in addition to exercising common sense :

- You will not create more than 1 account for yourself . - You will not create another account if we have already disabled your account , unless you have our written permission to do so . - You will not buy , sell , rent or lease access to your Snapchat account , Snaps , a Snapchat username or a friend link without our written permission . - You will not share your password . - You will not log in or attempt to access the Services through unauthorised third-party applications or clients .

If you think that someone has gained access to your account , please contact Snapchat Support immediately .

10 . Memories

Memories is our data-storage service that makes it easier for you to reminisce anytime , anywhere . By agreeing to these Terms , you automatically enable Memories . Once Memories is enabled , it will remain enabled for as long as you maintain your Snapchat account . But you can always turn off certain Memories features through Settings .

One of the options we provide with Memories is the ability to create a restricted area by setting a passcode , which might be a PIN or a passphrase or some other mechanism . This is similar to the device-lock option you may be using on your mobile device ; by setting a passcode , you make it less likely that another person who gets hold of your device will be able to see what you saved to the restricted area of Memories . But here ’ s a big warning : if you lose or forget your Memories passcode , or if you enter the wrong one too many times , you will lose access to any content you saved in the restricted area of Memories . We don ’ t offer any passcode recovery features for this restricted area . You are solely responsible for remembering your passcode . Please go to our Support Site for more details on passcodes .

Your content in Memories might become unavailable for any number of reasons , including things such as an operational glitch or a decision to terminate your account at our end . As we can ’ t promise that your content will always be available , we recommend keeping a separate copy of the content you save to Memories .

We make no promise that Memories will be able to accommodate your precise storage needs . We reserve the right to set storage limits for Memories , and we may change these limits from time to time at our sole discretion . And just as with our other Services , your use of Memories may take up space on your device and may incur mobile data charges .

You may not resell any Memories features . This means you can ’ t do something like use Memories to operate your own file-storage or distribution service for other people .

11 . Data charges and mobile phones

You are responsible for any mobile charges that you may incur for using our Services , including text messaging and data charges . If you ’ re unsure what those charges may be , you should ask your service provider before using the Services .

If you change or deactivate the mobile phone number that you used to create a Snapchat account , you must update your account information through Settings within 72 hours to prevent us from sending messages intended for you to someone else .

12 . Third-party services

If you use a service , feature or functionality that is operated by a third party and made available through our Services ( including Services we offer jointly with the third party ) , each party ’ s terms will govern the respective party ’ s relationship with you . Neither Snap Group Limited nor Snap Inc. is responsible or liable for a third party ’ s terms or actions taken under the third party ’ s terms .

13 . Modifying the Services and termination

We ’ re relentlessly improving our Services and creating new ones all the time . This means that we may add or remove features , products or functionalities and we may also suspend or stop the Services altogether . We may take any of these actions at any time and , when we do , we will try to notify you beforehand – but this wo n't always be possible .

Though we hope you remain a lifelong Snapchatter , you can terminate these Terms at any time and for any reason by deleting your account .

Snap Group Limited may also terminate these Terms with you if you fail to comply with these Terms , our Community Guidelines or the law , or for any reason outside of our control . And while we ’ ll try to give you advance notice , we can ’ t guarantee it . Our right to terminate these Terms means that we may stop providing you with any Services , or impose new or additional limits on your ability to use the Services . For example , we may deactivate your account due to prolonged inactivity , and we may reclaim your username at any time for any reason .

Regardless of who terminates these Terms , both you and Snap Group Limited continue to be bound by Sections 3 , 6 , 9 , 10 and 13-22 of the Terms .

14 . Indemnity

You agree , to the extent permitted by law , to indemnify , defend and hold harmless Snap Group Limited , Snap Inc. and our affiliates , directors , officers , stockholders , employees , licensors , suppliers and agents from and against any complaints , charges , claims , damages , losses , costs , liabilities and expenses ( including legal fees ) due to , arising out of or relating in any way to : ( a ) your access to or use of the Services , ( b ) your content and ( c ) your breach of these Terms .

15 . Disclaimers

We try to keep the Services up and running and free of annoyances . But we can not promise that we will always succeed .

The Services are provided " as is " and " as available " and to the extent permitted by law without warranties of any kind , either express or implied , including in particular implied warranties , conditions or other terms relating to ( i ) merchantability , satisfactory quality , fitness for a particular purpose , title , quiet enjoyment , non-infringement or ( ii ) arising from a course of dealing . In addition , while Snap Group Limited attempts to provide a good user experience , we do not represent or warrant that : ( a ) the Services will always be secure , error-free or timely ; ( b ) the Services will always function without delays , disruption or imperfections ; or ( c ) that any content or information you obtain through the Services will be timely or accurate .

If the law of the country where you live does not allow the exclusions of liability provided for in this clause , those exclusions shall not apply .

Snap Group Limited , Snap Inc. and their affiliates take no responsibility and assume no liability for any content that you , another user or a third party creates , uploads , posts , sends , receives or stores on or through our Services . You understand and agree that you may be exposed to content that might be offensive , illegal , misleading or otherwise inappropriate , none of which Snap Group Limited , Snap Inc. nor their affiliates will be responsible for .

Nothing in these Terms will exclude or limit any responsibility we may have to remove content if so required by the law of the country where you live .

16 . Limitation of liability

Snap Group Limited , Snap Inc. and our affiliates , directors , officers , stockholders , employees , licensors , suppliers and agents will not be liable for any indirect , incidental , special , consequential , punitive or multiple damages , or any loss of profits or revenues , whether incurred directly or indirectly , or any loss of data , use , goodwill or other intangible losses , resulting from : ( a ) your use of the Services or inability to use the Services ; ( b ) your access to or inability to access the Services ; ( c ) the conduct or content of other users or third parties on or through the Services ; or ( d ) unauthorised access , use or alteration of your content . In no event will Snap Group Limited , Snap Inc. or their affiliates ’ aggregate liability for all claims relating to the Services exceed the greater of €100 EUR or the amount you paid Snap Group Limited in the last 12 months for any paid Services .

Nothing in these Terms ( or for the avoidance of doubt any other terms to which you are subject in respect of the provision of Services by Snap Group Limited , Snap Inc. , or their affiliates ) shall exclude or limit Snap Group Limited ’ s , Snap Inc. ’ s or their affiliates ’ liability for : a ) death or personal injury arising from their own respective intent or negligence ; b ) fraud or fraudulent misrepresentation ; or c ) any other liability to the extent that such liability may not be excluded or limited as a matter of law .

If the law of the country where you live does not allow any limitation of liability provided for in this clause , that limitation will not apply .

17 . Dispute resolution and arbitration

If you have a concern , let ’ s talk . Go ahead and contact us first and we ’ ll do our best to resolve the issue .

Some of our Services may have additional terms that contain dispute-resolution provisions unique to that Service or your residency .

If you are using the Services on behalf of a business ( rather than for your personal use ) , you and Snap Group Limited agree that to the extent permitted by law , all claims and disputes between us arising out of or relating to these Terms or the use of the Services will be finally settled under the LCIA Arbitration Rules , which are incorporated by reference into this clause . There will be one arbitrator ( to be appointed by the LCIA ) , the arbitration will take place in London , and the arbitration will be conducted in English . If you do not wish to agree to this clause , you must not use the Services .

18 . Exclusive venue

To the extent the parties are permitted under these Terms to initiate litigation in a court , both you and Snap Group Limited agree that all claims and disputes ( whether contractual or otherwise ) arising out of or relating to the Terms or the use of the Services will be litigated exclusively in the courts of England in the United Kingdom , unless this is prohibited by the laws of the country where you reside . You and Snap Group Limited consent to the exclusive jurisdiction of those courts .

19 . Choice of law

The laws of England and Wales govern these Terms and any claims and disputes ( whether contractual or otherwise ) arising out of or relating to these Terms or their subject matter . The courts in some countries may not apply the laws of England and Wales to some disputes related to these Terms . If you reside in one of those countries , the laws of your home country may apply to those disputes .

20 . Severability

If any provision of these Terms is found unenforceable , then that provision will be severed from these Terms and not affect the validity and enforceability of any remaining provisions .

21 . Additional terms for specific Services

Given the breadth of our Services , we sometimes need to craft additional terms and conditions for specific Services . Those additional terms and conditions , which will be presented to you before you access the relevant Services , then become part of your agreement with us when you accept them . If any part of those additional terms and conditions conflicts with these Terms , the additional terms and conditions will prevail .

22 . Final terms

- These Terms make up the entire agreement between you and Snap Group Limited and supersede any prior agreements .

- These Terms do not create or confer any third-party beneficiary rights .

- If we do not enforce a provision in these Terms , it will not be considered a waiver .

- We reserve all rights not expressly granted to you .

- You may not transfer any of your rights or obligations under these Terms without our consent .

Contact us

Snap Group Limited welcomes comments , questions , concerns or suggestions . You can contact us or get support by using this online form .

The company responsible for the Services outside the United States is called Snap Group Limited and is located in the United Kingdom at 77 Shaftesbury Avenue , London , W1D 5DU , United Kingdom . Registered company number : 09763672 . VAT ID : GB 237218316 .